We ship to all 50 states, Washington DC.
All orders are shipped with a UPS tracking number.
Always free shipping for orders over US $200.
During sale periods and promotions the delivery time may be longer than normal.
To qualify for a return or exchange, items must be:
To initiate a return, kindly email us at info@thenandisas.co.za with your order number.
Costs for Returns or Exchanges.
For Returns (Refunds):
A fee of R150 plus a 10% handling charge will be deducted from your total refund if the return is approved. All items, including promotional gifts or free items, must be returned.
For Exchanges:
A fee of R150 will be added to your original order. Once payment is received, we will process your exchange. Please note:
• Only one exchange is permitted per order.
• Promotional gifts or free items cannot be exchanged.
Why Are There Costs Involved?
Shipping costs are non-refundable, as they are used to deliver your order or arrange collection. Handling fees cover the cost of managing returned items, as these cannot be resold.